Fire at Munkhättegatan 161-163
Update 15/8
You cannot enter the building this week as it's extremely dangerous to do so. There's a risk of collapse. We are working to secure the structure. We will call you on Monday, 21/8, to update you on the progress and when you can enter the building with your insurance company.
24/7 Security
The fire department has left the premises today as the fire has been extinguished. Security personnel are on-site around the clock and they will not allow anyone to enter. If you see anyone entering, they are staff working to secure the building.
Auto Debit
We at MKB have halted the auto debit process. No funds will be deducted from your account at the end of August.
Your Mail
Notify your new address here: Change of Address and Mail Forwarding - Get your mail to the correct address when you move - Change of Address (addressandring.se)
If you wish to speak with us, feel free to call Malin Persson or Israa Atabi through Customer Service: 040 31 33 00.
Update 14/8
Forbidden to enter the house It is still forbidden and life-threatening to enter the house! We are working to secure the building and move the fence. We don't know how long it will take; we will get back to you as soon as we know the building is safe and when you can enter.
Accommodation and rent
• You will receive a full refund of the rent for August, we will refund you during week 33.
• MKB is arranging new, permanent housing, and you will receive information about this from us between 14-18 August.
• You will pay the same rent as you do today for a year, even if your new apartment is more expensive than the old one. MKB will cover the difference.
• You retain your housing time at "Boplats syd" (a housing service).
Parking
All parking spaces will be terminated, and you will receive the money back for August.
Guards
Securitas guards the house to prevent unauthorized entry.
Update 13/8
Important information! It is life-threatening and forbidden to enter the house! There is a risk of collapse. Firefighting operations are ongoing. You will receive more information from us next week about what is happening.
Ocab has rescued some items from certain apartments; you can call them on Monday from 07:30 to 16:00 to learn more, phone number: 040-680 82 00.
We have guards on-site, guarding the house around the clock to prevent any unauthorized individuals from entering. We have also put up fences around the house. No one is allowed to enter the house!
Update 12/8
Today, Saturday, August 12th, as well as Sunday from 10 AM to 4 PM, MKB and the City of Malmö are at "Framtidens Hus," Lindängsplan 3. Welcome here to meet us and get information.
Background
On Thursday, 10/8, a fire broke out in the attic of the house at Munkhättegatan 161-163. Everyone living in the house has been evacuated, and no one is injured. We sympathize with all those affected in various ways, and we promise to do everything we can to help. Important information
Call your insurance company
Everyone living in the house must call their insurance company to report the incident. Your accommodation Contact your insurance company, which will help you arrange temporary accommodation. If you don't have an insurance company, you can contact the social services at phone number: 040-34 56 78 or us at MKB. We will arrange new apartments for everyone. We will call all affected individuals between 15 and 17 August to discuss the housing issue.
Your belongings
The fire department is doing everything they can to save valuables. No one can enter the house right now because it's still burning. You can call Ocab at phone number 040 680 82 00 to learn more about your belongings - it's good if you have your apartment number. Also, contact your insurance company and please have photos of your belongings ready. Ocab's after-hours phone number: 020-62 00 40.
What happens now?
The rescue operation will continue until the fire is extinguished, and then the cause of the fire will be investigated. We at MKB have contacted everyone living in the house, and we have guards on-site around the clock in the near future.
Are you worried and need someone to talk to?
Call the social services at phone number: 040-34 56 78.
Contact at MKB
We will personally call all directly affected individuals, but you can always reach out to us. Call Malin Persson and Sarah Rayes via Customer Service at phone number: 040 31 33 00.
Questions & Answers
Do I need to pay my rent at the end of August?
No, if you live in the house that has been affected by the fire, you don't need to pay the rent at the end of August.
I have already paid the rent for August - will I get a refund?
Yes, MKB will adjust your rent for August afterward. You will receive a refund during week 33.
Will MKB help me find a new residence?
Yes, we will arrange new apartments for everyone. We will personally call each customer between 15 and 17 August to discuss the long-term housing issue.
Who at MKB can I contact if I have questions?
Feel free to call Malin Persson and Sarah Rayes via Customer Service at phone number: 040 31 33 00.
How can I get my belongings?
The fire department is doing everything they can to save valuables. Currently, no one can enter the house to retrieve their belongings; it's dangerous and forbidden to enter. It's important that you contact your insurance company and please have photos of your belongings ready.
You can call Ocab at phone number 040 680 82 00 to learn more - it's good to have your apartment number ready when you call. Ocab's after-hours phone number: 020-62 00 40.
Information for residents of Munkhättegatan 155
Attics
On Friday, 11/8, we closed the attics at Munkhättegatan 155 for safety reasons.
Laundry Room
The laundry room in the house at Munkhättegatan 155 is closed due to the fire. For the time being, you can do your laundry at Axel Danielsson's väg 2D.
Environmental
Center The environmental center at Munkhättegatan 155 cannot be used; therefore, we have placed two garbage bins in the yard.
Parking
If you cannot use your parking space due to the fire, you will receive a refund from MKB.
Security
The houses are safe to live in, but it's good if you check your smoke detectors. If they don't work or if you're missing smoke detectors, you can get new ones at MKB's office at Nydalatorget.